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Refund Policy

Returns
Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted: (if applicable)

- Any item that is returned more than 28 days after delivery will not receive a refund or exchange.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days. 

Late or missing refunds (if applicable)
If you haven’t received a refund within this this time, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
sales@coastinternational.com.au

Exchanges (if applicable)
We replace items if they are the wrong size, defective or damaged. If you need to exchange it for the same item, send us an email at sales@coastinternational.com.au and send your item to: PO Box 3033 Southport BC, Qld 4215.

Shipping
To return your product, you should mail your product to: PO Box 3033 Southport BC, Qld 4215.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
100% Fit Guarantee 

Return any product purchased on this website within 28 days of receipt for a full refund or exchange (excl. shipping). Australia only.

220 Triathlon Awards Winner

Best Triathlon Wetsuit Brand Of The Year

2013 - 2014 - 2015
12 MONTH WARRANTY ON WETSUITS

All HUUB products come with a free 1 year warranty.

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